Customer Service

Delivery

All deliveries ship via FedEx or UPS unless a customer specifically requests another carrier.

*Please note, sample sale orders ship "no signature required".

Domestic Shipping Options:

We typically ship orders out the next business day, but under some circumstances, we may take longer. A confirmation email will be sent when your order has been shipped. Seize sur Vingt is not responsible for delays in shipping caused by the carrier.

Returns & Exchanges

Full-price items that are not worn or damaged may be returned for full refund within 14 days, Return Authorization required. Please contact us for a Return Authorization. If Return Authorization has not been acquired beforehand we cannot accept the package.  Shipping charges will not be refunded and items that were delivered with free or discounted shipping will be refunded net of the shipping cost that would have normally been applied. Discounted and sale items (excluding sample sale) may be returned for store credit only, also within 14 days, Return Authorization required, net of shipping charges. Sample sale items are final sale.

Please allow 7-10 business days to process your refund.